Macro Agile Solutions
Introduction
This statement includes:
COLLECTION STATEMENT
Who we are: Macro Agile Solutions
Our contact details: Phone: + (416) 848-0644 Or, 1 (800) 585-2494
Email: info@macroagilesolutions.com
Web site: macroagilesolutions.com
Collection from third party sources
We may collect personal information from someone other than you, and you may not be aware of the collection, when it is not reasonable or practicable to collect it from you, and it is available from:
Collection under law
We may be required to collect personal information by law. In some instances, the General Data Protection act will apply in our dealings with businesses or individuals. This Privacy Policy also sets out all information required.
Why we collect and hold personal information
We collect and hold personal information because:
The uses and disclosures we may make of personal information are detailed in our Privacy Policy.
Unavailability of personal information
If we cannot collect the information we need about you, we may not be able to supply the products or service you want.
Disclosing personal information
We may disclose personal information as reasonably required to contractors and suppliers whose goods and services that we use to operate our business and provide products, services and support to you, and to other parties detailed in our Privacy Policy.
Access and correction
Our privacy policy contains information about how you can access and seek correction of the personal information about you that we hold.
Complaints
Our privacy policy explains how you can complain about a breach of the Canadian Privacy Principles, and how we will deal with such a complaint.
PRIVACY POLICY
Personal information
This refers to information or an opinion about a living person who is identified or reasonably identifiable, whether or not true and whether or not recorded in material form.
We will generally ensure that your personal information:
(a) is processed fairly, openly and in accordance with relevant data protection legislation;
(b) is processed only in accordance with one or more specified and legitimate purposes as set out in this Privacy Policy or as otherwise notified to you;
(c) is processed to the minimum extent necessary for those purposes;
(d) is accurate and up to date;
(e) is kept for no longer than is necessary for those purposes;
(f) is protected by appropriate technical and organisational security measures to prevent unauthorised or unlawful processing and accidental loss, destruction or damage.
Kinds of personal information we collect and hold
Broadly, we may collect and hold:
In any case, we only collect personal information that is reasonably necessary to support our functions and activities. If we cannot collect the information we need about you, we may not be able to supply the products or service you want.
Collecting personal information
Unless it is not reasonable or practicable to do so, and in other cases allowed by law, we will collect personal information about you directly from you (eg when you contact us by phone or online, or at our premises).
In other cases, we may collect personal information about you from:
Holding personal information
We hold personal information in hard and/or soft copy at our offices and in other facilities that we own or license from third parties, like data centres. We take reasonable steps to keep it secure and to protect it from unauthorised access, use or alteration. We will hold personal information for no longer than necessary to achieve the relevant purposes set out in this Privacy Policy. We will regularly review personal information for deletion and destruction in accordance with our Data Retention Policy. We implement generally accepted standards of technology and operational security to protect personal information from loss, misuse, or unauthorised alteration or destruction. We will notify you as required by data protection legislation in the event of any breach of your personal data which might expose you to serious risk
Why we collect and hold personal information
We collect and hold personal information because:
Using personal information
We may use personal information:
Disclosing personal information
We may disclose personal information as reasonably required:
In all circumstances we will use our best efforts to ensure that the parties to whom we disclose information comply with this Privacy Policy and all relevant data protection legislation. Some of these parties may be based overseas e.g. USA and Canada.
Direct marketing
We may use and disclose personal information to direct market to you products offered by us, our agents, and members of our corporate group, and our business partners, where we think the offers will be of interest to you, using:
Direct marketing may continue until you opt-out (or wish to amend your communication preferences) by calling the number or by emailing us in Contacting us even if you are no longer our customer.
Accessing and correcting personal information
Please contact us for these purposes using the details in Contacting us below.
We shall process and respond to your where appropriate. There is no charge for making a request but a reasonable administrative charge, on a cost recovery basis, may be payable before we agree to provide access. In certain circumstances, you may also have the right to have your personal information erased, to restrict how your personal information is processed or to have your personal information transferred to yourself or to another business.
Complaints
If you wish to complain about a breach of the Canadian Privacy , please contact us using the details in Contacting us below. We shall:
Contacting us
Questions, requests and complaints regarding our Privacy Statement or our compliance with privacy laws should be directed to us by telephone on + (416) 848-0644 Or, (800) 585-2494 or email to info@macroagilesolutions.com